Support
LOVODEX Support.
Practical answers on records, notices, the Receipt, the Library and how LOVODEX handles your data. If something isn't here, get in touch — a human replies.
Getting Started
Does LOVODEX require an account?
No. LOVODEX works without a LOVODEX account. You do not sign up, sign in, or hand over an email address to use it.
How do I add my first record?
From Home, tap Add Someone. Give the record a first name or initial, an initial status and how you met. That's the record. You can add dates, interactions and notes any time after.
What's the difference between Active, Aftermath and Archived?
Active records are currently in play. Aftermath keeps the full history after something ends, without pretending it never happened. Archived tucks it away without deleting it.
Records
Where are private records stored?
On the device, in an encrypted local database. Records do not sync to a LOVODEX server because there isn't one.
Can I edit a past entry?
You can add notes and context, but the app is designed so the record you logged stays intact — that's what makes the Receipt a Receipt.
Can I delete a record?
Yes. Deletion is permanent on the device. If you kept a backup file elsewhere, that backup still contains it — check backups separately.
Notices
What is a Notice?
A Notice is a factual observation about your own record — a repeated cancellation, a status duration, an initiation ratio. Notices describe what is in the data. They do not judge people or predict outcomes.
Does LOVODEX score anyone?
No. There is no compatibility score, red-flag score, toxicity score or overall rating on any person you record.
Can I turn Notices off?
Yes. Notices are on by default but can be paused per record and globally.
The Receipt
What is the Receipt?
A chronological, factual read-out of the record — as you logged it. Not a narrative, not a story, not a summary an AI wrote.
Guide & Ask LOVODEX
Is Ask LOVODEX an AI chatbot?
No. Ask LOVODEX searches 100 pre-written answers on modern love, dating and heartbreak. What you get back was authored, not generated on the fly.
Does LOVODEX use AI to analyse my dating records?
No. No language model is fed your private records. Your dating history is not used to train, personalise or ground any AI.
Library & Audio
How do audiobook downloads work?
Audio and reading content are public editorial material. When you play or download a chapter, LOVODEX fetches the audio over the internet. Those requests do not include any information from your private records.
Can I read or listen offline?
Downloaded audio chapters are available offline. Text content that is bundled with the app is available offline by default.
Your Wiring
Is Your Wiring an attachment style test?
No. Your Wiring is a private reflection across five independent dimensions. There is no personality type, no compatibility score, and no overall diagnosis.
App Lock
How do I turn on App Lock?
In Me → Privacy & Security, enable App Lock and pick biometrics or a PIN. LOVODEX will require the lock each time it opens on a supported device.
Backup & Restore
Can I move a backup between devices?
You can export an encrypted backup file from one device and import it on another running LOVODEX. You choose where the backup file lives — LOVODEX does not host it.
What is inside a backup file?
Your private records, settings and progress — encrypted with a key derived from a passphrase you set at export time.
Key Loss & Recovery
What happens if I lose my backup passphrase?
The backup cannot be decrypted without it. LOVODEX does not hold a copy and cannot recover a lost passphrase — that's the trade-off for records that no one else can read.
What happens if I lose my device?
Records on that device are gone unless you had exported an encrypted backup. On a new device, install LOVODEX and import the backup file with your passphrase.
Downloads / Offline Audio
Where are downloaded audio files stored?
In LOVODEX's own app storage on the device. Removing a download frees the space; the chapter remains streamable.
Contact
Support questions, bug reports, backup problems, feedback on Notices or the Guide — we read every message.
Email aleks@aleksfilmore.comWe aim to reply within two business days.